Following is a small sampling of reviews by customers of Smitty's Auto Service, in Gainesville, Florida.
Love em! Anne, Grayson, October 2020
Always honest, always quick. Seriously, go here. Tim McCormick, June 2020.
Good professionalism and customer service, overall good experience Melvin Freeny, July 2020.
Was referred by Performance Transmission because they do service on Audis. Super fast and easy! Would recommend! Morgan Balch, March 2021.
Fair prices, great and fast work. Smitty and Zach are both very sweet and personable!
Jennifer Volk, 10-15-19
Very quick turnaround. Very professional. Quality work. Fixed my '13 GTI's noisy intake super fast!Alex Palacio, 11-13-19
Great service. If you have a VW this is the place you want to bring it. After a horrible experience with GNV VW dealing with Smitty's was a breath of fresh air.James Ruffer, 11-08-19
Very quick, excellent service and fair pricing. I will definitely be recommending this garage to all family and friends. thank you
Kim G. 10-16-19
Smitty’s was amazing! They were super professional, completely reasonable, and had my VW Jetta back to me in no time! Can not recommend strongly enough! Tom Callahan, May 2020
Smitty knows VW, fast and friendly intake, they kept me in the loop, remain on tome and within the estimate. I will definitely come back. Carsten Schmalfuss, July 2020
I was able to get a diagnosis quickly and parts were ordered and my car was completed the next day. Great customer service and business knowledge. Valaria O., Jan. 16, 2020See more Reviews on Google.
Smitty is one of the nicest trustworthy repair shop owners I have ever crossed paths with. His Technicians are hard working and beyond helpful! I highly recommend them. I will not take either of my vehicles anywhere else! Michelle, 2018See more Reviews on Google.
Smitty is one of the nicest trustworthy repair shop owners I have ever crossed paths with. His Technicians are hard working and beyond helpful! I highly recommend them. I will not take either of my vehicles anywhere else!MichelleSee More Reviews on Google.
Smitty has the best prices in town, honest, friendly crew with excellent customer service. They have gained a new costumer. Needed a new radiator and the Parts were ordered and my Toyota RAV4 was fixed immediately. I won’t go anywhere else for car repair!Jess, January 27, 2020See More Reviews on Google.
I was skeptical about finding someone that service and repair foreign cars outside of dealership but my aunt also said she used them for repair service I was relieved once I met zack and after speaking with him I was comfortable dropped my vehicle off and same day work was done I was truly impressed and satisfied. Shonda Chandler, May 2020
Took my VW there after I took it to a VW dealership. Smitty is a good man and his staff works hard. Through their hard work and care for their proffession they were able to repair my car for around $600 less than the dealership estimated, and they procided me with a free ride to pick up my car. Ryan Brooks, March 2020
Beyond pleased from the beginning. Smitty himself drove me to work after dropping off my car. I can tell they know what they’re doing & don’t charge you a fortune like most other shops. Thank you for repairing my Audi Allroad, i’ll be back! Shane Kelly
I have been to many shops and Smitty's is hands down the best shop I've ever been to. The mechanics are friendly and FAST. His prices are extremely well priced and competitive. Couldn't be any happier with their services. Worth the drive if you live across town like me. Colson
I would recommend and come back to Smitty's although my part didn't arrive exactly when expected. It wasn't detrimental to the car to wait an extra day. The mechanics were friendly... As well as the owner!
Sherri Farrell, December 2019See more testimonies on Google.
Smitty did good work on my 86’ Vanagon. It can be hard to find someone with experience on older Volkswagens. Smitty seems to have plenty. The work was done quickly and the communication from the shop was very good.
Brendan Hm, July 2020See more testimonies on Google.
I took my 10-year old car to the VW dealership for a routine maintenance check, they came back with a massive list of items that needed to be fixed and a quote of $2648. So I took my car to Smitty's. Without looking at VW's list, they did a thorough checkup of my car and identified the same items. To my surprise, they were able to do all the repairs at one-third of the VW quoted price. Smitty and his crew are honest and hardworking people. I will recommend them any day. Yu-hao Lee, 12-14-19
I came across Smitty's workshop when shopping for a BMW repair business. I cannot say how happy I was with their help. They are very professional, reasonable in price and can diagnose the problem immediately. I think they are skilled and experienced in BMW repair and I have continued to take my car to them when I have the slightest problem. You will not be sorry to use them for your car mechanic!!
JoAnne Anderson, Gainesville fl., 5-26-20