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See What Our Happy Customers Have to Say
See What Our Happy Customers Have to Say
Following is a small sampling of reviews by customers of Smitty's Auto Service, in Gainesville, Florida.
★★★★★
"I thought my water pump had gone out. A job that would have cost over $1,500 due the difficulty in where the water pump is located in my vehicle. I had prepared myself mentally for the disappointment but Christmas came early for me. Zach at Smitty’s was a God sent Angel! He could have been like other mechanics and took advantage of me knowing that I was fully prepared to accept that it was the water pump. But instead he took the time to do a proper diagnosis and turns out it was a $400 fix. And even got it all done in one day! This year for Thanksgiving I am grateful for honest mechanics like Zach!"
- Elizabeth Ivey, November 2024
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- Elizabeth Ivey, November 2024
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★★★★★
"I have taken my VW to Smitty’s since 2007. He was my first choice as a mechanic and the reviews are CORRECT - totally awesome shop. IT is a small shop but they can tackle any vehicle make or model. Currently they work on my Ford Escape. Zach (Smitty’s co owner) repaired my vehicle in record time and at a great value. Dump the dealers and over priced import shops. If you are fair - these men are fair. Appreciate them and don’t bother with anyone else - and you may know the dealer I refer to."
- Pamela Mincey, June 2024
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- Pamela Mincey, June 2024
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★★★★★
"Love em!"
- Anne, Grayson, October 2020
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- Anne, Grayson, October 2020
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★★★★★
"Started going to Smitty's when I met my wife in 97 while at UF. Her family was already going to him for years. They have always been amazing to our family. Our children now go there. We trust their work and couldn't be happier with the service and customer support. Highly recommend Smitty's for your family's transportation needs!"
- David P., March 2024
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- David P., March 2024
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★★★★★
"Florida highway in a 2002 VW Eurovan Camper travelling from Mass…..
From the first call for rescue to getting us back on the road they where outstanding Assisting us in getting a hotel transportation and keeping us updated on the progress I would absolutely recommend the shop they where professional and reasonably priced too!
Thank you Smitty, Zach and Durant for a job well done!"
- Mimi dimauro., March 2024
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From the first call for rescue to getting us back on the road they where outstanding Assisting us in getting a hotel transportation and keeping us updated on the progress I would absolutely recommend the shop they where professional and reasonably priced too!
Thank you Smitty, Zach and Durant for a job well done!"
- Mimi dimauro., March 2024
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★★★★★
"Always honest, always quick. Seriously, go here."
- Tim McCormick, June 2020.
- Tim McCormick, June 2020.
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★★★★★
"Good professionalism and customer service, overall good experience."
- Melvin Freeny, July 2020.
- Melvin Freeny, July 2020.
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★★★★★
"Was referred by Performance Transmission because they do service on Audis. Super fast and easy! Would recommend!"
- Morgan Balch, March 2021
- Morgan Balch, March 2021
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★★★★★
"Very quick turnaround. Very professional. Quality work. Fixed my '13 GTI's noisy intake super fast!"
★★★★★
"Great service. If you have a VW this is the place you want to bring it. After a horrible experience with GNV VW dealing with Smitty's was a breath of fresh air."
★★★★★
"Smitty’s was amazing! They were super professional, completely reasonable, and had my VW Jetta back to me in no time! Can not recommend strongly enough!"
★★★★★
"Smitty knows VW, fast and friendly intake, they kept me in the loop, remain on tome and within the estimate. I will definitely come back."
★★★★★
"I was able to get a diagnosis quickly and parts were ordered and my car was completed the next day.
Great customer service and business knowledge."
Great customer service and business knowledge."
★★★★★
"Smitty is one of the nicest trustworthy repair shop owners I have ever crossed paths with. His Technicians are hard working and beyond helpful! I highly recommend them. I will not take either of my vehicles anywhere else!"
★★★★★
"Smitty has the best prices in town, honest, friendly crew with excellent customer service. They have gained a new costumer. Needed a new radiator and the Parts were ordered and my Toyota RAV4 was fixed immediately. I won’t go anywhere else for car repair!"
★★★★★
"I was skeptical about finding someone that service and repair foreign cars outside of dealership but my aunt also said she used them for repair service I was relieved once I met zack and after speaking with him I was comfortable dropped my vehicle off and same day work was done I was truly impressed and satisfied."
★★★★★
"Took my VW there after I took it to a VW dealership. Smitty is a good man and his staff works hard. Through their hard work and care for their proffession they were able to repair my car for around $600 less than the dealership estimated, and they procided me with a free ride to pick up my car."
★★★★★
"Beyond pleased from the beginning. Smitty himself drove me to work after dropping off my car. I can tell they know what they’re doing & don’t charge you a fortune like most other shops. Thank you for repairing my Audi Allroad, i’ll be back!"
★★★★★
"I have been to many shops and Smitty's is hands down the best shop I've ever been to. The mechanics are friendly and FAST. His prices are extremely well priced and competitive. Couldn't be any happier with their services. Worth the drive if you live across town like me."
★★★★★
"I would recommend and come back to Smitty's although my part didn't arrive exactly when expected. It wasn't detrimental to the car to wait an extra day. The mechanics were friendly... As well as the owner!"
★★★★★
"Smitty did good work on my 86’ Vanagon. It can be hard to find someone with experience on older Volkswagens. Smitty seems to have plenty. The work was done quickly and the communication from the shop was very good."
★★★★★
"I took my 10-year old car to the VW dealership for a routine maintenance check, they came back with a massive list of items that needed to be fixed and a quote of $2648. So I took my car to Smitty's. Without looking at VW's list, they did a thorough checkup of my car and identified the same items. To my surprise, they were able to do all the repairs at one-third of the VW quoted price. Smitty and his crew are honest and hardworking people. I will recommend them any day."
★★★★★
"I came across Smitty's workshop when shopping for a BMW repair business. I cannot say how happy I was with their help. They are very professional, reasonable in price and can diagnose the problem immediately. I think they are skilled and experienced in BMW repair and I have continued to take my car to them when I have the slightest problem. You will not be sorry to use them for your car mechanic!!"
★★★★★
"I would recommend them to anyone. They are locally owned, very reasonably priced, great customer service, and they are very familiar with Volkswagen. I know how to work on cars and I will not let just anybody touch my car except Smitty's.
Thank you Zack at Smitty's!"
Thank you Zack at Smitty's!"
Call us today at (352) 373-3060 for more information or to schedule an estimate to repair your vehicle. You can also fill in the box below for more information.